Introduction

Welcome to Denfinity™! These Terms & Conditions (“Terms”) constitute a legally binding agreement governing your access to and use of the Denfinity™ website, including any related applications, services, or digital extensions (collectively, the “Website”), as well as the purchase and use of our products. Denfinity™ is operated by TKM United Partners LLC, a Florida limited liability company (“Company,” “we,” “our,” or “us”). By accessing the Website, using our services, or placing an order, you represent and warrant that you have read, understood, and agree to be bound by these Terms, as well as all applicable laws and regulations. If you do not agree with these Terms, you must immediately cease use of the Website and refrain from purchasing our products. We recommend that you retain a copy of these Terms for your records.

Agreement to terms and conditions

These Terms & Conditions (these “Terms”) govern your access to and use of the Denfinity™ website, located at https://denfinity.com, including all content, features, functionalities, products, and services made available through or in connection with the Website. By accessing, browsing, or otherwise using the Website, you acknowledge and agree that you have read, understood, and expressly agree to be legally bound by these Terms in their entirety, without limitation or qualification.

Your use of the Website constitutes a binding agreement between you and the Company and represents that: (i) you have the legal capacity and authority to enter into this agreement; (ii) you are using the Website in compliance with all applicable laws and regulations; and (iii) all information provided by you is accurate, complete, and current.

These Terms apply in full force and effect to any use of the Website, whether as a visitor, registered user, or customer, and govern all transactions, interactions, and communications conducted through the Website.

If you do not agree to these Terms, in whole or in part, you must immediately discontinue use of the Website and refrain from accessing any content, services, or products made available by the Company.

Definitions

For purposes of these Terms:

• “User,” “Customer,” “you,” and “your” mean any individual or legal entity that accesses, browses, uses the Website, or purchases Products, whether on its own behalf or on behalf of a third party, including without limitation licensed dental professionals, clinics, and authorized representatives.
• “Company,” “we,” “our,” and “us” mean TKM United Partners LLC, a Florida limited liability company, together with its affiliates, subsidiaries, members, managers, officers, directors, employees, contractors, agents, successors, and assigns.
• “Content” means all materials made available on or through the Website, including without limitation text, images, graphics, videos, product descriptions, specifications, trademarks, logos, and any other proprietary or informational content.
• “Products” mean all dental materials, devices, consumables, and related goods offered for sale by the Company through the Website, including any associated packaging, instructions, specifications, and documentation.
• “Services” mean any services, functionalities, or features made available by the Company through the Website, including ordering, account management, customer support, and related interactions.
• “Website” means the Denfinity™ website located at https://denfinity.com, including all content, features, functionalities, software, interfaces, services, and any related applications, platforms, or digital extensions operated by or on behalf of the Company.

Professional use only

Denfinity™ Products are intended solely for use by duly licensed dental professionals and authorized dental clinics operating in accordance with applicable laws, regulations, and professional standards.

By accessing the Website and purchasing or using any Products, you represent and warrant that: (i) you are a licensed dental professional or a duly authorized representative of a licensed dental practice; (ii) you are legally permitted to purchase, handle, and use dental materials in your jurisdiction; and (iii) you will use the Products strictly in accordance with all applicable laws, regulations, professional guidelines, and manufacturer instructions.

The Company reserves the right, at its sole discretion, to verify professional credentials, licensing status, and eligibility at any time, and to refuse, suspend, or cancel any order or account if such eligibility cannot be satisfactorily confirmed.

The Company does not provide medical or clinical advice. All decisions regarding diagnosis, treatment, and clinical application of the Products are the sole responsibility of the dental professional.

The Company shall not be liable for any use of the Products that is inconsistent with applicable laws, professional standards, or manufacturer instructions, including any off-label use or misuse.

Orders and acceptance

All orders placed through the Website constitute an offer to purchase Products and are subject to acceptance by the Company, in its sole discretion. No order shall be deemed accepted until expressly confirmed by the Company.

Orders are subject to, among other factors: (i) product availability; (ii) pricing confirmation; (iii) payment authorization and successful processing; and (iv) compliance with applicable laws and regulatory requirements.

The Company reserves the right, at any time and without prior notice, to refuse, reject, limit, or cancel any order, in whole or in part, including but not limited to cases involving pricing or typographical errors, suspected fraud or unauthorized activity, regulatory restrictions, supply limitations, or incomplete or inaccurate information provided by the User.

The Company may also limit or prohibit orders that, in its sole judgment, appear to be placed by dealers, resellers, or distributors without prior authorization.

If an order is canceled after payment has been processed, the Company’s sole obligation shall be to issue a refund of the amount actually received for such order, through the original method of payment, and the Company shall have no further liability in connection with such cancellation.

Pricing and availability

All prices, promotions, and product availability are subject to change at any time without prior notice, at the sole discretion of the Company.

While the Company makes reasonable efforts to ensure the accuracy of all pricing and product information, errors may occur, including but not limited to typographical errors, inaccuracies, or omissions related to pricing, product descriptions, or availability.

The Company reserves the right to correct any such errors at any time, including after an order has been submitted. In the event of a pricing or availability error, the Company may, at its sole discretion: (i) cancel the order; (ii) refuse to process the order; or (iii) contact the User for further instructions prior to acceptance or shipment.

The Company shall have no obligation to honor any incorrect price or promotion, and no contract shall be deemed formed based on erroneous pricing.

Taxes

Prices displayed on the Website may not include applicable sales tax or similar charges.

The User is responsible for the payment of any applicable taxes, duties, or governmental charges associated with the purchase of Products, as required by applicable law.

Such amounts may be calculated and added at checkout, where applicable.

Payment and secure transactions

All payments are processed through secure third-party payment providers. The Company does not collect or store full credit card numbers or sensitive payment credentials on its own servers.

By submitting payment information and completing a purchase, you represent and warrant that: (i) you are authorized to use the selected payment method; (ii) all payment information provided is accurate, current, and complete; and (iii) the transaction is lawful and not in violation of any applicable laws or regulations.

The Company reserves the right to refuse, suspend, or cancel any transaction that appears suspicious, fraudulent, unauthorized, or in violation of these Terms or applicable law.

You agree to be solely responsible for any unauthorized use of your payment method to the extent permitted by applicable law, and to promptly notify your payment provider of any suspected unauthorized transaction.

The Company shall not be liable for any loss or damage arising from payment processing errors, unauthorized transactions, or failures attributable to third-party payment providers.

Payments are processed through third-party payment providers, including Stripe.

By completing a transaction, the User agrees to be bound by the terms and conditions of such payment providers.

The Company reserves the right to suspend or cancel orders or accounts in the event of suspected fraud, abuse, or violation of applicable payment rules, including those imposed by payment processors.

In the event of a chargeback initiated by the User, the Company reserves the right to suspend the User’s account and recover any associated costs, to the extent permitted by applicable law.

Promotions and discounts

The Company may offer promotional codes, discounts, or special pricing from time to time.
Such promotions:

1. are subject to specific terms and conditions;
2. may be limited in duration, quantity, or eligibility;
3. may not be combined unless expressly permitted.

The Company reserves the right to:

1. cancel or refuse any promotion applied in error;
2. correct pricing or discount errors;
3. limit or revoke promotions in cases of misuse or abuse.

The Company reserves the right to establish additional conditions for the use of coupons, discounts, and promotional offers, including limitations on combination, frequency, and eligibility.

The Company may cancel, refuse, or adjust any order in cases of misuse, abuse, or pricing errors, including technical, system, or typographical errors.

Chargebacks and fraud

The Company reserves the right to investigate and dispute any chargeback initiated by a User.

If a chargeback is initiated without valid grounds, the Company may:

1. suspend or terminate the User’s account;
2. refuse future transactions; and/or
3. pursue recovery of the amounts due, including any associated costs and fees.

The Company further reserves the right to refuse, cancel, or limit any transaction suspected of fraud, unauthorized activity, or misuse of payment methods.

Subscription services

The Company may offer certain Products on a recurring subscription basis.

By subscribing to any Product, you agree that:

1. subscriptions renew automatically at the end of each billing cycle unless cancelled prior to renewal;
2. you authorize the Company to charge your selected payment method on a recurring basis;
3. subscription pricing may be adjusted upon prior notice, with continued use constituting acceptance of the updated pricing.

You may cancel your subscription at any time through your account or by contacting customer support. Cancellation shall take effect at the end of the current billing cycle.

If a payment fails or is declined, the Company may, at its sole discretion:

1. retry the payment;
2. suspend or cancel the subscription; and/or
3. restrict access to Products or Services until payment is successfully processed.

The Company may attempt to reprocess failed payments using the payment method on file.

The Company reserves the right to adjust subscription pricing upon prior notice to the User, with such changes becoming effective in the next billing cycle.

Shipping and delivery

Orders are processed within a reasonable timeframe and packaged in accordance with commercially reasonable standards to preserve product integrity.

Delivery timelines are provided as estimates only and are not guaranteed. The Company shall not be liable for any delays in shipment or delivery caused by carriers, customs authorities, regulatory requirements, weather conditions, or any other events beyond the Company’s reasonable control.

All shipments are made through third-party carriers.

Title to the Products shall transfer to the User upon full payment.

Risk of loss or damage to the Products shall transfer to the User upon delivery of the Products to the carrier.

The User is solely responsible for providing accurate and complete shipping information. The Company shall not be liable for any loss, delay, or additional costs resulting from incorrect or incomplete shipping details provided by the User.

The Company shall not be responsible for lost, stolen, or delayed shipments after delivery has been confirmed by the carrier. Any claims related to delivery issues must be directed to the carrier, unless otherwise required by applicable law.

Backorders and partial shipments

If any Product is unavailable at the time of order fulfillment, the Company may:

1. delay shipment;
2. cancel the affected portion of the order; or
3. ship available items separately.

The Company reserves the right to make partial shipments and to fulfill orders in multiple deliveries without additional liability.

Third-party fulfillment

The Company may utilize third-party logistics and fulfillment providers for storage, order processing, and shipment of Products.

The User acknowledges that certain operational activities, including inventory handling, picking, packing, and dispatch, are performed by independent third parties.

To the maximum extent permitted by applicable law, the Company shall not be liable for:

1. fulfillment errors;
2. inventory discrepancies;
3. operational delays attributable to such third-party providers.

To the maximum extent permitted by applicable law, the Company shall not be liable for delays, errors, losses, or operational failures attributable to such third-party providers, including but not limited to fulfillment errors, inventory discrepancies, or shipping delays.

Returns and refunds – 30 day policy

The Company is committed to product quality and professional satisfaction. Subject to the conditions set forth herein, eligible Products may be returned within thirty (30) days from the date of delivery.

To qualify for a return, all of the following conditions must be strictly met:

• The Product must be unused, unopened, and in its original sealed packaging;
• The Product must be in resalable condition, as determined by the Company in its sole discretion;
• All original labels, instructions, and documentation must be intact;
• Valid proof of purchase must be provided.

Due to health, safety, and regulatory requirements applicable to dental and medical-related products, the Company does not accept returns of:

• Opened or used dental consumables;
• Sterile products once the original seal has been broken;
• Custom, made-to-order, or special-order Products;
• Clearance, discounted, or final sale items;
• Hazardous, regulated, or temperature-sensitive materials.

All returns are subject to inspection and approval by the Company. The Company reserves the right, in its sole discretion, to reject any return that does not comply with the conditions set forth herein.

Shipping and handling charges are non-refundable. Return shipping costs shall be the sole responsibility of the User, unless the return is the direct result of an error attributable to the Company.

Approved refunds will be processed within a reasonable period, typically between five (5) to ten (10) business days after receipt, inspection, and approval of the returned Product. Refunds will be issued using the original method of payment, unless otherwise required by applicable law.

The Company reserves the right to limit or refuse returns in cases of suspected abuse, misuse of the return policy, or excessive return activity.

Damaged or defective items

If any Product is received damaged, defective, or materially non-conforming, you must notify the Company in writing within five (5) business days from the date of delivery. Failure to provide timely notice shall constitute acceptance of the Product as delivered, to the extent permitted by applicable law.

All claims must include sufficient supporting documentation, which may include photographs, videos, shipping labels, batch numbers, and a detailed description of the issue. The Company reserves the right to request additional information or require the return of the Product for inspection as a condition to evaluating the claim.

All claims are subject to review and approval by the Company, in its sole discretion.

If a claim is approved, the Company’s sole obligation, and the User’s exclusive remedy, shall be, at the Company’s option: (i) replacement of the affected Product; or (ii) refund of the amount actually paid for such Product.

Except as expressly provided herein, the Company shall have no further liability or obligation with respect to damaged or defective Products.

Product use and clinical responsibility

The Company acts solely as a distributor of the Products, unless expressly stated otherwise, and is not the manufacturer.

Accordingly, the Company shall not be responsible for manufacturing defects, product design, or regulatory compliance obligations attributable to the manufacturer.

Any claims relating to product defects may be subject to the terms and conditions and warranties provided by the manufacturer.

Denfinity™ Products are manufactured and distributed in accordance with applicable quality standards. However, all aspects related to storage, handling, preparation, and clinical application of the Products are solely the responsibility of the dental professional.

By purchasing and using the Products, you represent and warrant that you are qualified and duly licensed to perform dental procedures and that you will use the Products strictly in accordance with: (i) applicable laws and regulations; (ii) recognized professional standards of care; and (iii) all instructions, guidelines, and specifications provided by the Company or manufacturer.

The Company does not provide medical, dental, or clinical advice and makes no representations or warranties regarding clinical outcomes. All treatment decisions, techniques, and patient care are the sole responsibility of the dental professional.

The Company shall not be liable for any damages, injuries, or losses arising out of or related to improper storage, handling, misuse, off-label use, deviation from instructions, or failure to comply with applicable laws, regulations, or professional standards.

Denfinity™ Products are intended for use by licensed dental professionals and are not intended to diagnose, treat, cure, or prevent any disease outside of their approved indications.

The Company makes no representation that its Products are suitable for use in any jurisdiction where such use is restricted or regulated. It is the sole responsibility of the purchaser to ensure compliance with all applicable laws, regulations, and professional standards in their jurisdiction.

Product safety and recall

In the event of any product recall, safety notice, or regulatory action, the User agrees to cooperate with the Company and any applicable manufacturer or regulatory authority.

This may include ceasing use, returning affected Products, or complying with safety instructions.

The Company shall not be liable for damages resulting from compliance with mandatory recalls or regulatory actions.

Limitation of liability

To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including, without limitation, loss of profits, loss of revenue, loss of business opportunities, loss of data, or damages arising from third-party claims, whether based in contract, tort (including negligence), strict liability, or otherwise, even if the Company has been advised of the possibility of such damages.

Without limiting the foregoing, the Company shall not be liable for any damages arising out of or related to the clinical use, misuse, off-label application, or improper handling or storage of the Products.

In all cases, the Company’s total aggregate liability for any and all claims arising out of or related to the Products, the Website, or these Terms shall not exceed the amount actually paid by the User for the specific Product giving rise to the claim.

The limitations set forth herein shall apply notwithstanding any failure of essential purpose of any limited remedy and shall constitute the User’s exclusive remedy to the fullest extent permitted by law.

Nothing in these Terms shall exclude or limit liability to the extent such exclusion or limitation is prohibited by applicable law.

Without limiting the foregoing, the Company shall not be liable for any acts or omissions of third-party service providers, including payment processors, logistics providers, or fulfillment partners.

Intellectual property

All content, materials, and elements available on or through the Website, including, without limitation, trademarks, trade names, logos, product names, text, images, graphics, videos, designs, layouts, and any other proprietary or intellectual property (collectively, the “Content”), are owned by or licensed to TKM United Partners LLC and are protected by applicable intellectual property laws, including copyright, trademark, and unfair competition laws.

Denfinity™ is a trademark of TKM United Partners LLC. All rights not expressly granted herein are reserved.

Subject to these Terms, the Company grants a limited, non-exclusive, non-transferable, and revocable license to access and use the Website solely for legitimate business and purchasing purposes. No Content may be copied, reproduced, distributed, modified, displayed, performed, republished, downloaded, transmitted, or otherwise exploited, in whole or in part, without the prior written consent of the Company.

Any unauthorized use of the Content, including use for commercial purposes, competitive purposes, or in a manner that may cause confusion or misrepresentation, is strictly prohibited and may result in legal action.

Disclaimers

The Website and all Content, Products, and Services made available through it are provided on an “as is” and “as available” basis.

To the maximum extent permitted by applicable law, the Company expressly disclaims all representations and warranties of any kind, whether express, implied, statutory, or otherwise, including, without limitation, any warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, reliability, or availability.

The Company does not warrant that the Website, its Content, or any Products or Services will be uninterrupted, error-free, secure, or free from viruses or other harmful components, nor does it warrant that any defects will be corrected.

Any reliance on the Website, its Content, or any information provided therein is at your sole risk.

To the maximum extent permitted by law, all products and services are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including, without limitation, any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Website use

By accessing or using the Website, you agree to comply with these Terms and all applicable laws, rules, and regulations. You further agree that you will:

• Provide accurate, current, and complete information in all interactions with the Website
• Use the Website solely for lawful, legitimate, and authorized purposes
• Not engage in any activity that may interfere with, disrupt, or impair the proper functioning, security, or integrity of the Website
• Not attempt to gain unauthorized access to any portion of the Website, accounts, systems, or networks connected to the Website
• Not use the Website for any fraudulent, deceptive, or unlawful activity
• Not copy, scrape, extract, or otherwise misuse any Content or data available through the Website without prior written authorization

The Company reserves the right, in its sole discretion, to suspend, restrict, or terminate access to the Website, without prior notice, for any violation of these Terms or for any conduct deemed harmful to the Company, its users, or its business operations.

The Website and its Content are intended solely for professional informational and purchasing purposes and do not constitute medical, dental, or clinical advice.

Arbitration and dispute resolution

To promote efficient and cost-effective resolution of disputes, you agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Website, or the purchase or use of Denfinity™ Products (collectively, “Disputes”) shall be resolved through binding arbitration, except as otherwise provided herein.

The arbitration shall be conducted in accordance with applicable arbitration rules and laws, and shall take place in the State of Florida, unless otherwise required by applicable law.

You and the Company agree that any Dispute shall be brought solely on an individual basis, and not as part of any class, collective, or representative proceeding. To the fullest extent permitted by law, you waive any right to participate in a class action or class arbitration.

Notwithstanding the foregoing, either party may bring an individual claim in a small claims court of competent jurisdiction, provided that such claim qualifies and is brought on an individual basis.

Governing law

These Terms, and any dispute, claim, or controversy arising out of or relating to these Terms, the Website, or the purchase or use of Denfinity™ Products, shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

To the extent any matter is not subject to arbitration as provided herein, the parties agree that such matter shall be submitted to the competent courts located within the State of Florida.

he Company shall not be liable for damages resulting from compliance with mandatory recalls or regulatory actions.

Changes to terms

We reserve the right, at our sole discretion, to modify, update, or replace these Terms at any time.

Any changes will become effective upon posting on the Website, unless otherwise indicated. The “Last updated” date at the top of these Terms will reflect the most recent version.

Your continued access to or use of the Website or purchase of Products after any such changes constitutes your full and binding acceptance of the updated Terms.

It is your responsibility to review these Terms periodically. If you do not agree with any modification, you must immediately discontinue use of the Website and services.

16. Contact information

Denfinity™

Operated by TKM United Partners LLC

Email: support@denfinity.com